Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.

If the laser is not cutting properly, check the focus of the laser beam, ensure the material is flat and properly positioned, and verify that the power and speed settings are appropriate for the material. Clean the lens and mirrors if necessary.

Our machines range from $1,500 for entry-level models to $10,000 for advanced models with larger work areas and higher power outputs. Contact us for a detailed quote based on your specific needs.

Delivery typically takes 5-10 business days within the continental US. International shipping may take longer depending on the destination. Expedited shipping options are available upon request.

Our warranty covers defects in materials and workmanship for one year from the date of purchase. It includes free replacement of defective parts but does not cover damage caused by misuse or improper maintenance.

Our machines feature laser power ranging from 40W to 150W, work areas from 12×8 inches to 40×28 inches, and compatibility with various design software. They also include adjustable focus, air assist, and safety features like emergency stop buttons.

Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, control board, and software to enhance performance. Contact our support team for upgrade options.

Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Our support team is also available to assist with any questions or issues you may encounter.

Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, LightBurn, and RDWorks. They also come with proprietary software for basic design and engraving tasks.